Payment and Taxes
Currently, we accept all forms of major credit cards as payment on orders shipping to anywhere in the world. all US states and territories, and Canada. When using your credit card, please provide your credit card billing address if different from the shipping address and daytime phone numbers. If the billing address or security code does not match that which is on file at the financial institution or if authorization is not given for any reason, we reserve the right to cancel the order without notification. We cannot work out credit card problems with the financial institution; you must settle problems with them and reorder once the problem is resolved. Repeated attempts to authorize your credit card on the same order may result in an additional charge. We do not assume any responsibility for bank fees incurred by using a Debit Card for your purchase and/or return credit.
For your convenience, we offer PayPal as one of our payment options. As required by PayPal, we can only ship orders to PayPal verified addresses. We cannot ship an order over $99 to a PO Box, even if it is to a PayPal verified address. All orders above $99 will require a signature. PayPal is an accepted payment for many currencies through our partner BorderFree. If PayPal is accepted for your currency, you will see that option during checkout.
Due to the nature of how PayPal works, we cannot accept PayPal as a payment method for back ordered items. If your cart contains both back-ordered and in-stock items, you may purchase the in-stock portion of your order with PayPal. You will need to create a second order with your back-ordered items and pay with a credit card or gift card.
Paypal cannot be used with other payment methods such as Gift Card or Credit Card on the same order.
All shipping, fraud prevention, and backorder policies, including all other policies put in place by Horizon Hobby, LLC, still apply to all orders submitted with PayPal unless otherwise noted.
Per PayPal policy, all refunds must be processed within 60 days of the initial transaction. We cannot refund any PayPal transaction after that time.
Items sold by Horizon Hobby, LLC are subject to tax in accordance with the laws of the shipping destination.
How Sales Tax is Calculated
Sales tax on items sold by Horizon Hobby, LLC are assessed in accordance with state tax laws. In some areas, local laws require tax to be assessed on both the items sold as well as the shipping charges. Please refer to your local tax laws for more information.
If a consumer can purchase a product from us / our website within 30 days of shipping for a lower price, we will make an adjustment less shipping. All credits will be issued as Points on your Horizon Hobby account.
- Review process: A full price comparison including shipping and taxes will be assessed against the original order.
- Notable: Coupons are not cumulative and can only be used with the original expiration date. Vouchers, bounce-back coupons, or promotional items are not replaceable. Customers will never be refunded or credited beyond the amount actually paid to Horizon Hobby.
US Holiday Price Guarantee - 2022
Let us take some of the stress out of holiday gift buying this season by giving you more time to qualify for price adjustments. Price adjustments on purchases are available from 10/08/22 until 12/25/22. If an item you buy has a price reduction before Christmas, we will credit the difference upon request, so you can shop confidently knowing your price is guaranteed.